Yes, any photo you have. If we can’t do it, or it’s not up to your standard, we will issue an immediate refund, no questions asked.
Can I see a preview before my order is shipped?
We send previews for every order that doesn't meet our high brow standards. (we don't take any risks). Still, if you have any anxiety or concerns (and want even more control) email email@example.com after you purchase and request a preview. Also, just know that we are happy to issue a full refund at any stage, even 83 days after you received it. Shop with confidence!
How long is your processing time? How long does delivery take to UK, Ireland, USA, Canada or Australia?
Processing takes 24-48 hours (we send you a preview for confirmation). Parcels are delivered within 1-2 days in UK. We ship to Australia, USA, Canada and Ireland using a free, tracked 3-5 days delivery service. Shop with confidence!
What about Covid in 2022, are you still operating as usual?
Yes, there are no delays, we process the orders same day and they are already in the post next day, via Royal Mail 24-48hr 1st Class, free of charge, as we've been doing it for years. Ireland, USA, Australia and Canada orders arrive in approx 3-5 working days.
How can I contact you?
You can call us on 0800 702 2543 (9AM-5PM Mon-Fri). Our customer service team is based in Birmingham, and they all work hard together, separately, from home, as they like to remind the office team. Alternatively, you can email us at firstname.lastname@example.org