Yes, any photo you have. If we can’t do it, or it’s not up to your standard, we will issue an immediate refund, no questions asked.
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Free UK 48hr Delivery
90 Days Prepaid Returns
High Quality Frame
90 Days Money Back Guarantee
Common Questions
Can you sketch any photo, not just portraits?
Can I see a preview before my order is shipped?
We send previews for every order that doesn't meet our high brow standards. (we don't take any risks). Still, if you have any anxiety or concerns (and want even more control) email office@personalizeportraits.com after you purchase and request a preview. Also, just know that we are happy to issue a full refund at any stage, even 83 days after you received it. Shop with confidence!
How long is your processing time? How long does delivery take to UK, Ireland, USA, Canada or Australia?
Processing takes 24-48 hours (we send you a preview for confirmation). Parcels are delivered within 1-2 days in UK. We ship to Australia, Canada and Ireland using a free, tracked 3-5 days delivery service. Shop with confidence!
How can I contact you?
You can call us on 0800 702 2543 (9AM-5PM Mon-Fri). Our customer service team is based in Birmingham, and they all work hard together, separately, from home, as they like to remind the office team. Alternatively, you can email us at office@personalizeportraits.com
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Our Home
(Main Office) Personalize Portraits
Friday Bridge, Berkley Street
Birmingham, B1 2LB
Open Mon - Fri, 9am - 6pm
Call us on 0800 702 2543