You can call us on 0800 702 2543 (9AM-5PM Mon-Fri). Our customer service team is based in London, and they all work hard together, separately, from home, as they like to remind the office team. Alternatively, you can email us at office@personalizeportraits.com
Quality Focused
Handmade in the UK
Free UK 48hr Delivery
90 Days Prepaid Returns
High Quality Frame
90 Days Money Back Guarantee
Our Store
(Main Office) Personalize Portraits
Friday Bridge, Berkley Street
Birmingham, B1 2LB
Open Mon - Fri, 9am - 6pm
Call us on 0800 702 2543
FAQ
How can I contact you?
How long does delivery take in the UK?
Parcels are delivered within 1-2 days in the UK via Royal Mail 1st Class Post.
Can I see a preview before my order is shipped?
We send previews for every order. (we don't take any risks). Still, if you have any anxiety or concerns (and want even more control) email office@personalizeportraits.com after you purchase and request a preview. Also, just know that we are happy to issue a full refund at any stage, even 83 days after you received it. Shop with confidence!
What if I want to return?
We offer 90 days prepaid returns, absolutely free of charge, no hassle, as it should be.
