0800 702 2543 (9AM-6PM Mon-Fri)


0800 702 2543 (9AM-6PM Mon-Fri)

Returns Policy


Our policy lasts 90 days. If 90 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it.

We always make sure to not speed up this process, customer care is our main priority.


Once your return is received and inspected, we will issue a full refund, this we be credited either to your PayPal account or directly to your bank account, depending on which option you opted for when you checked out.

If there are any delays, or you are concerned, email us at!


To return your product, you should mail your product to:


MEZEV Limited

SUITE 61, 123 Stratford Road, Shirley, Solihull, B90 3ND, UK

**You will be responsible for paying for your own shipping costs for returning your item unless it has been received damaged, in which case, just send a photo to, and a full refund will be issued promptly, without the need to return the item.